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Atlassian (Jira, Confluence)

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Son doğrulama
25 Eki 04:40 GMT+3
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ResmîKorantix

Resmî olay geçmişi

  1. Issues with 403 user authentication errors across Atlassian products

    Başlangıç: · Süre: 0 dk
    Sağlayıcı güncellemeleri (1)
    1. Çözüldü “We are aware of an issue that was impacting user authentication to Atlassian services between 6:10AM Tuesday 4th March UTC and 6:35AM Tuesday 4th March UTC. Users that were already logged in would not have been impacted by this issue. A deployment suspected of causing this issue was rolled back and the problem was subsequently resolved.”
    Çözüldü

  2. Slowness in Jira.

    Başlangıç: · Süre: 11752 dk
    Sağlayıcı güncellemeleri (3)
    1. İnceleniyor “Our team is currently investigating the issue. We are working to identify the cause and will provide updates as soon as possible.”
    2. İzleniyor “The slowness issue has been resolved, and we are actively monitoring the systems to ensure stability.”
    3. Çözüldü “We have identified the root cause of the issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region with several Atlassian Cloud products. All affected products are now back online and no further impact has been observed.”
    Çözüldü

  3. Slow loading times and extended response times for Cloud products in the EU-West region.

    Başlangıç: · Süre: 138 dk
    Sağlayıcı güncellemeleri (2)
    1. İnceleniyor “We are investigating issues with slow loading and long responsive time for all products (Jira, JSM, JSW and Confluence) and will provide updates here soon.”
    2. Çözüldü “Systems have recovered, and the issue has been mitigated. All affected products are fully operational, with no further impact observed.”
    Çözüldü

  4. High RDS CPU on multiple environments

    Başlangıç: · Süre: 556 dk
    Sağlayıcı güncellemeleri (6)
    1. İnceleniyor “We are investigating issues with Latency and 5xx errors for Jira, Jira Service Management, Jira Work Management due to High RDS CPU on several EU-Central environment and will provide updates here soon.”
    2. İzleniyor “We’ve taken steps to address the issue by scaling up the RDS instances, and we will continue to monitor the systems to ensure everything remains stable.”
    3. Neden bulundu “We are observing different RDS problems in different environments for Jira, Jira Service Management, and Jira Work Management. We are actively working on this and will provide more updates here soon.”
    4. İnceleniyor “We are observing different RDS problems in different environments for Jira, Jira Service Management, and Jira Work Management. We are actively working on this and will provide more updates here soon.”
    5. İzleniyor “We identified the root cause of the RDS problems causing issues for Jira, Jira Service Management, and Jira Work Management. We mitigated the issue and are now monitoring the fix.”
    6. Çözüldü “Earlier today, we experienced RDS problems for Jira, Jira Service Management, and Jira Work Management. The issue has been resolved, and the services are operating normally.”
    Çözüldü

  5. Data residency migrations halted.

    Başlangıç: · Süre: 4289 dk
    Sağlayıcı güncellemeleri (2)
    1. İnceleniyor “Data residency migrations are currently not possible for Cloud customers. If you attempt a Data residency migration, you will encounter an error message, “We are unable to schedule your move” when you get to the “Review and submit your request” page. An update will be shared here as soon as this service is resumed.”
    2. Çözüldü “The issue with scheduling App data residency migrations has been resolved and the service is operating normally.”
    Çözüldü

  6. Some products are hard down

    Başlangıç: · Süre: 423 dk
    Sağlayıcı güncellemeleri (3)
    1. İnceleniyor “We are investigating an issue with <FUNCTIONALITY IMPACTED> that is impacting <SOME/ALL> Atlassian, Atlassian Partners, Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Atlassian Developer, Atlassian (deprecated), Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Atlassian Analytics, and Rovo Cloud customers. We will provid…”
    2. İzleniyor “We have mitigated the problem and continue looking into the root cause. The outage was between 8:08pm 03/07 UTC - 08:31pm 03/07 UTC We are now monitoring closely.”
    3. Çözüldü “Between 03-07-2024 20:08 UTC to 03-07-2024 20:31 UTC, we experienced downtime for some of the products . JIRA product impacted with issue creation and project creation. While Confluence was impacted with public link access by anonymous user and the mission control page. Confluence issue was fixed at 04-07-2024 02:30 UTC. The issue has been resolved and the service is operating normally.”
    Çözüldü

  7. Some of the www.atlassian.com pages are inaccessible

    Başlangıç: · Süre: 179 dk
    Sağlayıcı güncellemeleri (3)
    1. İnceleniyor “We are investigating reports of intermittent errors on some Atlassian, Opsgenie, Atlassian Access, and Compass-related www.atlassian.com web pages. Once we identify the root cause, we will provide more details.”
    2. Neden bulundu “We continue to work on resolving the issue with www.atlassian.com. We have identified the root cause and expect recovery shortly.”
    3. Çözüldü “Between 05 June 23:30 UTC and 06 June 04:34 UTC, we experienced issues with some of the pages on www.atlassian.com. The issue has been resolved, and the pages are operating normally.”
    Çözüldü

  8. Service Disruptions Affecting Atlassian Products

    Başlangıç: · Süre: 95 dk
    Sağlayıcı güncellemeleri (5)
    1. İnceleniyor “We are investigating reports of intermittent errors for all Cloud Customers across all Atlassian products. We will provide more details once we identify the root cause.”
    2. Neden bulundu “We have identified the root cause of the increased errors and have mitigated the problem. We continue to work on resolving the issue and monitoring this closely.”
    3. İzleniyor “We have identified the root cause of the Service Disruptions affecting all Atlassian products and have mitigated the problem. We are now monitoring this closely.”
    4. Çözüldü “We experienced increased errors on Confluence, Jira Work Management, Jira Service Management, Jira Software, Opsgenie, Trello, Atlassian Bitbucket, Atlassian Access, Jira Align, Jira Product Discovery, Atlas, Compass, and Atlassian Analytics. The issue has been resolved and the services are operating normally.”
    5. Olay sonrası rapor “### **Summary** On February 14, 2024, between 20:05 UTC and 23:03 UTC, Atlassian customers on the following cloud products encountered a service disruption: Access, Atlas, Atlassian Analytics, Bitbucket, Compass, Confluence, Ecosystem apps, Jira Service Management, Jira Software, Jira Work Management, Jira Product Discovery, Opsgenie, StatusPage, and Trello. As part of a security and compliance…”
    Çözüldü

  9. User searches failing

    Başlangıç: · Süre: 64 dk
    Sağlayıcı güncellemeleri (3)
    1. İnceleniyor “We are investigating an issue with our user search service that is impacting Atlassian cloud service: Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, and Compass. We will provide more details within the next hour.”
    2. İzleniyor “We have mitigated the problem. We are now monitoring closely.”
    3. Çözüldü “Between 15:40 UTC to 15:57 UTC customers experienced intermittent failures when searching for users in Atlassian cloud services: Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Product Discovery, and Compass. The issue has been resolved and the service is operating normally.”
    Çözüldü

  10. Delayed SCIM provisioning syncs of users and groups from Identity Providers

    Başlangıç: · Süre: 4030 dk
    Sağlayıcı güncellemeleri (3)
    1. İnceleniyor “We are investigating cases of degraded performance when SCIM provisioning users/groups for Confluence, Jira Work Management, Jira Service Management, Jira Software, and Atlassian Access Cloud customers. We will provide more details shortly.”
    2. İzleniyor “We have identified a bottleneck in the Group synchronisation process for SCIM Provisioning. We have increased the resources allocated to the process in order to mitigate the issue. We are now monitoring the service.”
    3. Çözüldü “We experienced degraded SCIM provisioning from external Identity Providers for Confluence, Jira Work Management, Jira Service Management, Jira Software, and Atlassian Access. The issue has been resolved and the service is operating normally.”
    Çözüldü

  11. Atlassian's cross product user search service is currently degraded.

    Başlangıç: · Süre: 744 dk
    Sağlayıcı güncellemeleri (3)
    1. İnceleniyor “We are investigating reports of intermittent errors for <SOME/ALL> Atlassian, Confluence, Jira Work Management, Jira Service Management, Jira Software, Atlassian Bitbucket, Jira Align, Jira Product Discovery, Atlas, and Compass Cloud customers. We will provide more details once we identify the root cause.”
    2. Çözüldü “It has been resolved. Atlassian's cross product user search is working.”
    3. Olay sonrası rapor “### **SUMMARY** On Dec 18, 2023, between 12:29 p.m. and 3:35 p.m. UTC, Dec 18, 2023, Atlassian's cloud customers using Atlas, Bitbucket Cloud, Compass, Confluence Cloud, Jira Service Management, Jira Software, Jira Work Management, Jira Product Discovery products were unable to search for users or use the "@mention" functionality. Customers' user search results failed or were delayed as Atlassia…”
    Çözüldü

  12. Org admins unable to access User Management

    Başlangıç: · Süre: 0 dk
    Sağlayıcı güncellemeleri (1)
    1. Çözüldü “Between 01:18 AM UTC to 03:31 AM UTC, we encountered a problem where some organisation admins were not able to access User Management on the Admin hub. We have identified the root cause of this issue and fixed it. Admin hub is functioning as expected now.”
    Çözüldü

  13. Email domain unverified

    Başlangıç: · Süre: 578 dk
    Sağlayıcı güncellemeleri (5)
    1. İnceleniyor “We are investigating an issue with emails that have been sent out to admins stating domain verification is failing. We will provide more details within the next hour.”
    2. Neden bulundu “We continue to work on resolving the issue with domain verification. We have identified the root cause and expect recovery shortly.”
    3. İzleniyor “We have mitigated the problem. We are now monitoring this closely. Please contact us at https://support.atlassian.com/contact/ if you are still facing issues with email domain verification.”
    4. Neden bulundu “We identified that the mitigation method doesn't fix the issue in some affected Cloud instances. We are continuing with the investigation.”
    5. Çözüldü “Between 22:00 UTC 23rd October and 07:45 UTC 24th October, we experienced an issue with custom domain validation, this resulted in Jira Software, Jira Work Management, Jira Service management, Atlassian Access notification emails for some customers to be sent from generic Atlassian email domains rather than the custom domain email address. The issue has been resolved and the service is operating …”
    Çözüldü

  14. For a limited number of customers, activation for new products on some tenants is blocked

    Başlangıç: · Süre: 172 dk
    Sağlayıcı güncellemeleri (3)
    1. Neden bulundu “We identified an issue with the product provisioning service. We identified the issue and we are working on a fix. We will post an update in the next hour with estimated fix time”
    2. İzleniyor “We've solved 15% of the issues and have a plan to recover 100% exponentially within the hour”
    3. Çözüldü “100% resolved and services running normally”
    Çözüldü

  15. We are experiencing intermittent issues on Atlassian.com and Bitbucket Marketing pages

    Başlangıç: · Süre: 241 dk
    Sağlayıcı güncellemeleri (2)
    1. İnceleniyor “We are investigating cases of degraded performance for Atlassian Cloud customers. We will provide more details within the next hour.”
    2. Çözüldü “Between 04:36 UTC to 17:50 UTC, we experienced intermittent issues on Atlassian.com and Bitbucket Marketing pages. The issue has been resolved and the service is operating normally.”
    Çözüldü

  16. Infrastructure outage affecting attachments and Bitbucket Pipelines in all regions

    Başlangıç: · Süre: 77 dk
    Sağlayıcı güncellemeleri (3)
    1. Neden bulundu “A major infrastructure outage is affecting our ability to scale up in response to customer traffic. We are pre-emptively disabling any downscaling to minimize future impact. This is primarily affecting Bitbucket Pipelines, and attachment storage for all products. All regions are affected. We will provide more details in the next hour.”
    2. İzleniyor “We have identified the root cause, initiated mitigation actions, and are seeing a reduction in errors when scaling up in response to customer traffic. We are still monitoring closely and will continue to provide updates.”
    3. Çözüldü “Between 04:00 UTC to 05:00 UTC, we experienced a partial outage for Bitbucket Pipelines, issues viewing in-product attachments; and degraded performance across all products. The issue has been resolved and all services are operating normally.”
    Çözüldü

  17. Sign-ups, Product Activation, and Billing not working

    Başlangıç: · Süre: 94 dk
    Sağlayıcı güncellemeleri (2)
    1. İzleniyor “We have identified the root cause of the Sign-ups, Product Activation, and Billing not working and have mitigated the problem. We are now monitoring closely.”
    2. Çözüldü “We mitigated the issue with Sign-ups, Product Activation, and Billing, and the systems are back to BAU, and all functionality is restored.”
    Çözüldü

  18. Performance issues and outages with Cloud products

    Başlangıç: · Süre: 258 dk
    Sağlayıcı güncellemeleri (4)
    1. Neden bulundu “We are investigating an issue with an internal infrastructure component that is impacting multiple Cloud products, including Jira Software, Bitbucket, Jira Service Management and Confluence, and customers. These issues include performance impact and, in some cases, outages. Users may experience slow loading and uploading of attachments, login issues or inability for new customers to sign up. We …”
    2. İzleniyor “We have identified the root cause of an issue with an internal infrastructure component that has been impacting multiple Cloud products, including Jira Software, Jira Service Management and Confluence, and customers. This issue had lead to a performance impact and, in some cases, outages. We have implemented a fix to resolve the issue and recovery is in progress.”
    3. Çözüldü “We experienced performance issues and outages for several Atlassian Cloud Products. The issue has been resolved and the service is operating normally.”
    4. Olay sonrası rapor “### **SUMMARY** We understand the importance of providing reliable and consistent service to our valued customers. On July 6, 2023, from 03:52 to 15:11 UTC, we experienced an issue with an upgraded version of a third-party tool that functions as our internal artifact management system. Despite our monitoring system identifying the incident within two minutes, this issue led to the degradation of…”
    Çözüldü

  19. Sign-up is failing

    Başlangıç: · Süre: 0 dk
    Sağlayıcı güncellemeleri (1)
    1. Çözüldü “Between 05:15 UTC to 05:55 UTC, we experienced user registration failing. The issue has been resolved and the service is operating normally.”
    Çözüldü

  20. Partial app outage across multiple regions

    Başlangıç: · Süre: 16 dk
    Sağlayıcı güncellemeleri (2)
    1. İzleniyor “We are investigating reports of intermittent errors for some marketplace apps across the following regions: apse, eu west and eu central. Service has now been restored to each of the affected regions. We are continuing to monitor, but believe there is no further impact to customers and Atlassian developers.”
    2. Çözüldü “Between 2:05 UTC and 2:42 UTC, we experienced failures to load some marketplace apps for customers tenanted in the apse, eu-west and eu-central regions. The issue has been resolved and the service is operating normally.”
    Çözüldü

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Resmî
Atlassian Status ↗ · All Systems Operational · 25 Eki 04:40 GMT+3
Korantix
HTTP 200 · 660 ms · 25 Eki 04:40 GMT+3

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