All services / Social media

Reddit

Current assessment
Operational (provider)
Confidence
High confidence
Scope
Provider-wide
Last verified
Oct 25, 01:37 AM UTC
Sources
OfficialKorantix

Official incident history

  1. Investigating elevated errors across reddit.com and native apps

    Started: · Duration: 57 min
    Provider updates (4)
    1. Investigating “We're currently investigating errors across reddit.com and the apps. While this is ongoing, you may encounter errors while visiting community pages and other parts of the site.”
    2. Identified “Errors are returning to baseline and we're monitoring improvement. We'll continue to monitor the situation!”
    3. Monitoring “A fix has been implemented and we're continuing to monitor the situation.”
    4. Resolved “This incident has been resolved.”
    Resolved

  2. Mods Unable to Approve Content

    Started: · Duration: 64 min
    Provider updates (2)
    1. Investigating “Currently investigating an issue related to moderators being able to approve content. Root cause it currently being investigated.”
    2. Resolved “This incident has been resolved.”
    Resolved

  3. Elevated site errors

    Started: · Duration: 92 min
    Provider updates (3)
    1. Investigating “We are currently investigating this issue.”
    2. Monitoring “A fix has been implemented and we are monitoring the results.”
    3. Resolved “This incident has been resolved.”
    Resolved

  4. Degraded performance across the site

    Started: · Duration: 82 min
    Provider updates (4)
    1. Investigating “We've identified a problem with our clusters, we're working to resolve the issue”
    2. Identified “The issue has been identified and a fix is being implemented.”
    3. Monitoring “A fix has been implemented and we are monitoring the results.”
    4. Resolved “This incident has been resolved.”
    Resolved

  5. Investigating elevated errors and issues loading comments

    Started: · Duration: 59 min
    Provider updates (4)
    1. Investigating “We're currently investigating this issue. While this is ongoing, you may have trouble loading comment threads on www.reddit.com, and the native apps”
    2. Identified “We've identified the issue and you should now start to see comments load properly again. We're still monitoring the situation!”
    3. Monitoring “Most errors have cleared up and comments should be appearing as expected. We're continuing to monitor the situation.”
    4. Resolved “This issue is now resolved. Errors have subsided and we're seeing consistent loading across comments.”
    Resolved

  6. Investigating elevated site errors and issues accessing media

    Started: · Duration: 205 min
    Provider updates (4)
    1. Investigating “We are currently investigating this issue.”
    2. Identified “The issue has been identified and we are working on implementing a fix. While this is ongoing, you may encounter errors and general loading issues across feeds, posts, and search. Recently uploaded images and videos may not appear as expected.”
    3. Monitoring “A fix has been implemented and we're seeing recovery. We're continuing to monitor the situation!”
    4. Resolved “This issue is now resolved. We're seeing consistent loading across feeds, posts and search. Media should now be appearing as expected.”
    Resolved

  7. AWS availability causing degradation in user experiences for various services

    Started: · Duration: 5139 min
    Provider updates (4)
    1. Investigating “We are currently investigating some degradation in user experience which are being caused due to AWS issues in us-east-1”
    2. Identified “The issue has been identified and a fix is being implemented.”
    3. Monitoring “A fix has been implemented and we are monitoring the results.”
    4. Resolved “This incident has been resolved.”
    Resolved

  8. Search experience and subreddit experience is degraded

    Started: · Duration: 34 min
    Provider updates (4)
    1. Investigating “We are currently investigating an issue which has caused bad search and subreddit feed experience”
    2. Identified “We have identified the issue and a fix is being implemented.”
    3. Monitoring “A fix has been implemented and we are monitoring the results.”
    4. Resolved “This incident has been resolved.”
    Resolved

  9. Issues with reporting

    Started: · Duration: 37 min
    Provider updates (3)
    1. Investigating “Users may experience issues when trying to report posts, comments, or user details.”
    2. Monitoring “A fix has been implemented and we are monitoring the results.”
    3. Resolved “This incident has been resolved.”
    Resolved

  10. Elevated Site Errors

    Started: · Duration: 36 min
    Provider updates (4)
    1. Investigating “We're experiencing an elevated level of errors and are currently looking into the issue.”
    2. Identified “The issue has been identified and a fix is being implemented.”
    3. Monitoring “A fix has been implemented and we are monitoring the results.”
    4. Resolved “This incident has been resolved.”
    Resolved

  11. Elevated site Errors

    Started: · Duration: 68 min
    Provider updates (4)
    1. Investigating “We're experiencing an elevated level of errors and are currently looking into the issue.”
    2. Identified “The issue has been identified and a fix is being implemented.”
    3. Monitoring “A fix has been implemented and we are monitoring the results.”
    4. Resolved “This incident has been resolved.”
    Resolved

  12. Degraded performance for reddit.com

    Started: · Duration: 12 min
    Provider updates (3)
    1. Investigating “We are currently investigating this issue.”
    2. Monitoring “A fix has been implemented and we are monitoring the results.”
    3. Resolved “This incident has been resolved.”
    Resolved

  13. Elevated Errors

    Started: · Duration: 11 min
    Provider updates (4)
    1. Investigating “We're experiencing elevated error rates including creating and viewing posts or comments that have images or video media. We are currently looking into the issue.”
    2. Identified “The issue has been identified and a fix is being implemented.”
    3. Monitoring “A fix has been implemented and we are monitoring the results.”
    4. Resolved “This incident has been resolved.”
    Resolved

  14. Increased error rates across the site

    Started: · Duration: 197 min
    Provider updates (2)
    1. Identified “Users are experiencing increased error rates when posting images or signing up for accounts. We've identified the underlying cause and are working on a resolution.”
    2. Resolved “Everything is now resolved.”
    Resolved

  15. Investigating elevated errors across reddit.com and native apps

    Started: · Duration: 63 min
    Provider updates (4)
    1. Investigating “We are currently investigating this issue.”
    2. Identified “The issue has been identified and a fix is being implemented.”
    3. Monitoring “A fix has been implemented and we are monitoring the results.”
    4. Resolved “This incident has been resolved.”
    Resolved

  16. Video posts are not displaying correctly

    Started: · Duration: 131 min
    Provider updates (3)
    1. Investigating “We are currently investigating reports that some video posts are displaying as images.”
    2. Identified “We've identified and mitigated the underlying problem. Newly uploaded videos should now appear correctly, and we're working on a fix for videos uploaded during the outage.”
    3. Resolved “A fix has been rolled out and we have fixed the issues with impacted video posts.”
    Resolved

  17. Elevated errors

    Started: · Duration: 34 min
    Provider updates (2)
    1. Investigating “We are currently investigating this issue.”
    2. Resolved “This incident has been resolved.”
    Resolved

  18. Elevated errors

    Started: · Duration: 56 min
    Provider updates (3)
    1. Investigating “We are currently investigating this issue.”
    2. Monitoring “A fix has been implemented and we are monitoring the results.”
    3. Resolved “This incident has been resolved.”
    Resolved

  19. iOS Push Notifications Not Working

    Started: · Duration: 312 min
    Provider updates (4)
    1. Investigating “We are currently investigating an issue related to iOS devices not receiving push notifications.”
    2. Identified “We have identified the root cause, began a fix, and have seen a small uptick in push notifications being delivered to iOS”
    3. Monitoring “We are largely back up and are monitoring to ensure the problem is resolved completely”
    4. Resolved “This incident has been resolved.”
    Resolved

  20. Increased error rates on Reddit

    Started: · Duration: 50 min
    Provider updates (4)
    1. Investigating “We are aware that users are seeing increased error rates when browsing reddit and are currently investigating.”
    2. Identified “The issue has been identified and a fix is being implemented.”
    3. Monitoring “A fix has been implemented and we are monitoring the results.”
    4. Resolved “This incident has been resolved.”
    Resolved

What the provider published about this service, with the provider's own updates (wording quoted as published).

Evidence

Official
Reddit Status ↗ · All Systems Operational · Oct 25, 01:37 AM UTC
Korantix
HTTP 403 · 716 ms · Oct 25, 01:37 AM UTC

Why this assessment

  • Provider reports no active incident.
  • Korantix reached the endpoint (HTTP 403, 716 ms). This only shows that the endpoint answered.
  • 716 ms is within this service's usual range (median 467 ms, p95 679 ms over 658 checks).

Rule set assess-1. The same evidence always gives the same result.

Evidence and freshness

Each source separately: who says it, when it was last observed, and whether it is recent enough to be used.

SourceLast observedAgeUsed in assessment
Official1 min agoYes — recent
Korantix1 min agoYes — recent

Technical details

Affected components (provider)

The provider lists no degraded components.

Official status page ↗