All services / Developer tools

Linear

Current assessment
Unknown
Confidence
—
Scope
—
Last verified
—
Sources
none

Official incident history

  1. EU sync failure

    Started: · Duration: 66 min
    Provider updates (3)
    1. Investigating “We are investigating an outage with our EU server. We'll post updates here as soon as possible.”
    2. Monitoring “We've identified a faulty deployment and a restart has reenabled connections. EU users should be able to access Linear now and changes offline should now be synced. Please reach out to support@linear.app if you are experiencing issues. Given the scope and impact of the incident, we will follow up with a detailed post-mortem. ”
    3. Resolved “The issues affecting EU Linear users from 00:55 to 11:15 UTC today have been resolved and changes made offline should now be synced. Please reach out to [support@linear.app](mailto:support@linear.app) if you are experiencing issues. We apologize for the downtime and are continuing to implement changes to improve our resilience in the future.”
    Resolved

  2. Degraded performance in US region workspaces

    Started: · Duration: 56 min
    Provider updates (3)
    1. Investigating “Linear's services(in particular the API and MCP server) are currently impacted for some users hosted in the US region. Our team is investigating and will provide an update shortly.”
    2. Monitoring “Normal levels of operation have resumed, we'll continue to monitor the situation before marking fully resolved.”
    3. Resolved “Normal levels of operation has been fully restored. Incident is now resolved and closed.”
    Resolved

  3. Increased failures and latency for Android push notifications

    Started: · Duration: 116 min
    Provider updates (2)
    1. Monitoring “We're aware of upstream issues which may cause increased delays or failed delivery of Android push notifications primarily in the US region. We will continue to monitor the upstream providers status and keep our status site updated accordingly.”
    2. Resolved “Normal functionality has resumed.”
    Resolved

  4. Delayed actions for Linear agent and loops automations

    Started: · Duration: 16 min
    Provider updates (2)
    1. Investigating “Some customers may experience delayed responses from Linear agent and delayed runs for automated actions through Loops. We're investigating this issue now and will share an update as soon as possible.”
    2. Resolved “Automated actions, including Loop automations and Linear Agent responses, are now processing normally. We’re taking steps to help prevent this from recurring.”
    Resolved

  5. Codex integration sessions failing to start

    Started: · Duration: 6627 min
    Provider updates (2)
    1. Investigating “Some users are unable to start Codex sessions from Linear. We’re investigating and working with the integration provider to resolve the issue.”
    2. Resolved “The connection between Linear and OpenAI was failing and has now been rectified.”
    Resolved

  6. Documentation site failing to load

    Started: · Duration: 2 min
    Provider updates (2)
    1. Identified “Linear docs are currently unable to load, we are making a change to fix this as soon as possible.”
    2. Resolved “Documentation site now loads after refreshing.”
    Resolved

  7. Some customers are seeing issues with Linear loading

    Started: · Duration: 93 min
    Provider updates (3)
    1. Investigating “Some customers are experiencing issues with Linear loading. We are investigating - apologies for the inconvenience.”
    2. Monitoring “We are seeing improvements after updates and are continuing to monitor for stability.”
    3. Resolved “Recent feature roll-outs added extra load to our databases, and a fix has been implemented. Thank you for your patience while we worked to resolve this.”
    Resolved

  8. App not loading for some users in India

    Started: · Duration: 92 min
    Provider updates (3)
    1. Investigating “Some users in India may be experiencing difficulties loading Linear in the web and desktop apps. We are investigating the issue and working to mitigate it.”
    2. Identified “We identified regional networking issues from an upstream provider affecting some users in India, which may prevent Linear from loading. We’re continuing to monitor the situation and will share further updates as we learn more.”
    3. Resolved “An upstream regional networking issue impacted access for some Linear users in India. The issue has now been resolved, and our service is operating normally for all regions.”
    Resolved

  9. Some customers experiencing issues with Linear loading and syncing

    Started: · Duration: 168 min
    Provider updates (3)
    1. Investigating “We have had reports of Linear not loading for some users. We are investigating and will be back with further updates as soon as possible. ”
    2. Monitoring “We are seeing improvements after updates, and users are now able to load and sync in Linear again. We are continuing to monitor improvements.”
    3. Resolved “Some customers were experiencing issues with Linear loading and syncing. Performance has returned to normal, and the issue is resolved. We appreciate your patience while we worked on this.”
    Resolved

  10. EU sync delays for some workspaces

    Started: · Duration: 33 min
    Provider updates (2)
    1. Monitoring “Some users with EU-hosted workspaces may be experiencing delays syncing changes. Service is recovering, and we are monitoring performance.”
    2. Resolved “Some users with EU-hosted workspaces experienced delays syncing changes for a short period of time this morning. Sync performance has returned to normal, and the issue is resolved. Thank you for your patience while we worked on this.”
    Resolved

  11. Increased latency while using Linear

    Started: · Duration: 25 min
    Provider updates (3)
    1. Investigating “We're investigating reports of general latency when taking actions in Linear — we're working to confirm the suspected root cause and remediate the degradation. We'll provide updates as we have them.”
    2. Monitoring “We’ve rolled back a recent change that may have contributed to the slowdown and performance is improving. We’re keeping a close eye on continued recovery.”
    3. Resolved “The increased latency has been resolved, and Linear should be operating normally again. We rolled back the query change that caused the slowdown and have confirmed performance has recovered.”
    Resolved

  12. Some users may experience errors loading code diffs

    Started: · Duration: 179 min
    Provider updates (3)
    1. Investigating “Some users may be experiencing errors when loading code diffs in Linear. We are investigating and will share an update as soon as we have more information.”
    2. Monitoring “We identified the cause of errors when navigating to _Reviews_ and reverted the impacting change. Reported errors are stabilizing, and affected users should see recovery after refreshing Linear. We are monitoring to ensure continued stability.”
    3. Resolved “This issue has been resolved, and the Reviews experience is functioning normally — thank you for your patience. If you continue to see any trouble, please reach out to support@linear.app and we'll take a look!”
    Resolved

  13. Some customers seeing delays

    Started: · Duration: 410 min
    Provider updates (3)
    1. Investigating “Some users may be experiencing delays when using automations, including the Linear Agent and Asks. We are investigating and will provide updates as more information becomes available.”
    2. Monitoring “Agent responses and other delayed workflows should now be operating normally. We’re continuing to monitor performance to ensure recovery remains stable.”
    3. Resolved “The delays affecting agent responses and other workflows have been resolved. We're sorry for the disruption.”
    Resolved

  14. Problems with right-clicking or opening context menus on issues

    Started: · Duration: 5 min
    Provider updates (2)
    1. Investigating “We're investigating a problem with the right-click/context menu on issues. Command menu or keyboard shortcuts are functional as a workaround in the meantime. We'll keep our status site updated with news as we work towards a fix.”
    2. Resolved “We've identified the problem and deployed a fix. You may need to refresh (⌘+R / CTRL+R) to get the latest changes. ”
    Resolved

  15. Partial Linear outage

    Started: · Duration: 40 min
    Provider updates (3)
    1. Investigating “Linear is currently unavailable for many users across the web and desktop apps. We are investigating a partial outage, and will post an update shortly. ”
    2. Monitoring “Linear should now be available again. We’re monitoring recovery to ensure service remains stable.”
    3. Resolved “This incident has been resolved, and Linear is operating normally across all regions. We rolled back the affected services and have confirmed that error rates remain normal. We apologize for the disruption.”
    Resolved

  16. In-App Contact Form experiencing issues

    Started: · Duration: 140 min
    Provider updates (3)
    1. Investigating “We’re currently investigating an issue affecting the in-app contact form. In the meantime, if you need to reach our support team, please contact us directly at [support@linear.app](mailto:support@linear.app "support@linear.app"). We’ll share another update as soon as we have more information.”
    2. Monitoring “We've confirmed that new submissions through our in-app contact form are being received successfully again. We're continuing to process and review messages that were impacted and will follow up with affected customers as quickly as possible. Thank you for your patience while we complete this work. We'll provide a further update once recovery of all delayed messages has been completed.”
    3. Resolved “We've resolved the issue affecting submissions through our in-app contact form, and new support requests are being received successfully again. Our team will continue reviewing and replying to delayed support requests as quickly as possible. We apologize for the delay and appreciate your patience.”
    Resolved

  17. Linear Agent code intelligence tools failing to run

    Started: · Duration: 12 min
    Provider updates (2)
    1. Identified “Due to an upstream provider outage, code intelligence requests through the Linear Agent are currently failing to process. We'll continue to observe the situation and once the upstream issue is resolved we'll resolve our status.”
    2. Resolved “Normal functionality has resumed to the Linear Agent's coding intelligence features.”
    Resolved

  18. Delays affecting event processing in our US region

    Started: · Duration: 74 min
    Provider updates (3)
    1. Investigating “We’re investigating delays affecting event processing for some workspaces hosted in our US region. This may cause updates in Linear to appear delayed or out of date. We’re actively working on a fix and will share another update as soon as we have more information.”
    2. Monitoring “We’ve implemented a fix for delays affecting updates for some workspaces hosted in our US region, and processing has resumed. Some users may still see delayed or out-of-date information while the remaining backlog clears. We’re continuing to monitor recovery closely.”
    3. Resolved “We’ve resolved the delays that were affecting updates for some workspaces hosted in our US region, and service should now be operating normally. We hit an unexpected condition in our event processing that caused the system to back up. If you still see stale information in Linear, please refresh and try again. We are working on a fix to prevent future occurrences, and thank you for your patience w…”
    Resolved

  19. Linear not loading for some users

    Started: · Duration: 56 min
    Provider updates (2)
    1. Investigating “We’re investigating an issue causing Linear to fail to load for some users. You may see a network error while opening the app while this is ongoing. We’re working on mitigation and will share another update as soon as we have more information.”
    2. Resolved “This incident has now been resolved and Linear should now be loading normally again for all users. We identified an error with DDOS protection rules being applied in error, and applied mitigation changes to prevent this from affecting user logins. If you still run into problems accessing Linear after a refresh, please reach out to [support@linear.app](mailto:support@linear.app "support@linear.a…”
    Resolved

  20. Asks Email Intake failing

    Started: · Duration: 31 min
    Provider updates (3)
    1. Investigating “We’re investigating an issue causing email intake for Linear Asks to fail. Emails sent to intake addresses may bounce, and new issues may not be created from Asks intake emails while we work on mitigation. We’ll share another update as soon as we have more information.”
    2. Identified “We’re continuing to investigate an issue affecting Linear Asks email intake. Emails sent to intake addresses may bounce, and new asks will not be created from email while this is ongoing. We are working to restore email intake functionality and will continue share updates as they become available. ”
    3. Resolved “Asks email intake has been restored and is working again. We identified the issue and implemented a fix, and have confirmed the flow is working again end to end. Please reach out to support@linear.app if you experience any problems with email intake after this time. ”
    Resolved

What the provider published about this service, with the provider's own updates (wording quoted as published).

Evidence

Why this assessment

  • No evidence is available for this service.

Rule set assess-1. The same evidence always gives the same result.

Evidence and freshness

Each source separately: who says it, when it was last observed, and whether it is recent enough to be used.

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Technical details

Affected components (provider)

This provider has no machine-readable status source; components are not available.

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