All services / Cloud and infrastructure

Akamai

Current assessment
Operational (provider)
Confidence
Medium confidence
Scope
Provider-wide
Last verified
Oct 25, 01:41 AM UTC
Sources
Official

Official incident history

  1. Customer Security Advisory: Node.js Brotli Remote Code Execution Vulnerabilities

    Started: · Duration: still open
    Provider updates (3)
    1. Investigating “Akamai is aware of the recently published remote code execution vulnerability: CVE-2026-111497.Our subject matter experts are actively investigating and taking the appropriate mitigation actions, while we continue to monitor our platform in parallel. We will provide updates as additional information becomes available.In the interest of time, we are providing you with the most current information …”
    2. Identified “We will continue to investigate and evaluate any possible impact to customers and our platform over the weekend. So far the investigation has not shown evidence of customer impact caused by this vulnerability. The appropriate subject matter experts are engaged. We will continue to provide updates until we have a clearer picture about the evaluation and the mitigation plan. Subsequent updates arou…”
    3. Investigating “We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001apcFhCAI We will provide subsequent updates as we make progress.”
    Open

  2. Customer Security Advisory: Critical F5/NGINX Out-of-Band Vulnerabilities

    Started: · Duration: still open
    Provider updates (3)
    1. Investigating “Akamai is aware of the recently published F5/NGINX vulnerabilities (CVE-2026-15176, CVE-2026-97205, and CVE-2026-93479), and our teams are investigating their potential impact across our platform and infrastructure.F5 has released out-of-band security patches addressing three critical severity vulnerabilities in NGINX Open Source and NGINX Plus. These vulnerabilities may allow unauthenticated att…”
    2. Identified “Akamai continues to investigate the potential impact of the recently published F5/NGINX vulnerabilities (CVE-2026-15176, CVE-2026-97205, and CVE-2026-93479) across our platform and infrastructure. Our teams are taking action where necessary and will provide additional updates as more information becomes available.Customers and partners with a valid Control Center login can find more details at ht…”
    3. Monitoring “Akamai continues to investigate the potential impact of the recently published F5/NGINX vulnerabilities (CVE-2026-15176, CVE-2026-97205, and CVE-2026-93479) across our platform and infrastructure.As part of our initial assessment, we included EAA, MFA, and SIA in the affected component selection. Based on our investigation to date, we have determined that these offerings are not vulnerable to the…”
    Open

  3. Customer Security Advisory: PHP Remote Code Execution Vulnerabilities

    Started: · Duration: 3195 min
    Provider updates (3)
    1. Investigating “Akamai is aware of the recently published remote code execution vulnerabilities CVE-2026-109618 and CVE-2026-10961). Our subject matter experts are actively investigating and taking the appropriate measures. We have released security updates to address these CVEs and monitor for exploitation attempts. We are actively monitoring our platform while we perform the mitigation actions. If you have que…”
    2. Identified “Update - We are continuing to assess the reported vulnerabilities (CVE-2026-109618 and CVE-2026-109619) across our systems and applications. Our initial assessment has identified systems and applications that may be affected, and remediation efforts, including patching, are actively underway.At this time, we have found no evidence indicating that these vulnerabilities have impacted our products, …”
    3. Resolved “We can confirm that remediation efforts for the reported vulnerabilities, CVE-2026-109618 and CVE-2026-109619, were completed as of 20:06 UTC on October 23, 2026.We have found no evidence that these vulnerabilities impacted Akamai products, API calls, or Control Center. Customers and partners can view additional details by logging in to Control Center or contacting Akamai Support.We apologize for…”
    Resolved

  4. Edge Delivery Secure CDN platform at Risk of Capacity Issues

    Started: · Duration: 2879 min
    Provider updates (3)
    1. Investigating “We are investigating an emerging issue with our Secure CDN platform with risk of impacting capacity. We are actively investigating the issue and will provide another update within the next 30 minutes.We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications.&nbs…”
    2. Identified “We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0. We will continue to provide updates as progress is made.”
    3. Resolved “We can confirm that the issue was mitigated at 17:44 UTC on October 23, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We a…”
    Resolved

  5. Web Security Analytics, Reporting and Configuration Deployment Issues

    Started: · Duration: 1944 min
    Provider updates (4)
    1. Investigating “We are investigating an emerging issue with Web Security Application, Reporting, and Configuration Deployment related to latency and errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f00000…”
    2. Identified “We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 30 minutes.”
    3. Monitoring “We have rolled back a release that we believe may have caused this issue as of 16:42 UTC on October 21, 2026; based on current observations, the service is resuming normal operations. Additional issues related to Configuration Deployment are related to https://www.akamaistatus.com/incidents/p7jmyq5fhbfh. Customers and partners can find more details on the Akamai Community: https://community.akama…”
    4. Resolved “We can confirm that the issue was mitigated at 20:45 UTC on October 21, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We ar…”
    Resolved

  6. NetStorage issues in Los Angeles

    Started: · Duration: 560 min
    Provider updates (2)
    1. Investigating “We are investigating an emerging issue with NetStorage related to performance degradation and timeouts in the Los Angeles area. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service…”
    2. Resolved “We can confirm that the issue was mitigated at approximately 22:00 UTC on 21 October 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001aOfDBCA0 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued …”
    Resolved

  7. Origin Server Connectivity Issues with Elevated Errors in APAC Region

    Started: · Duration: 29389 min
    Provider updates (2)
    1. Monitoring “We became aware of an issue with origin server connectivity that caused intermittent connectivity issues and elevated errors for some customers in affected regions. The issue was resolved at approximately 11:41 UTC on 22 September, 2026. The issue appears to have self-corrected; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure the imp…”
    2. Resolved “We can confirm that the issue was mitigated at 11:41 UTC on 22 September 2026, and the service has resumed normal operation. We have not observed any related impact to the Akamai platform since the issue self-corrected.We remain in contact with our upstream providers and continue to monitor the related repair work for this incident. Customers and partners can view additional details by logging in…”
    Resolved

  8. Edge Delivery Issues

    Started: · Duration: 105 min
    Provider updates (2)
    1. Investigating “We are investigating an emerging issue with Edge Delivery related to Edge DNS report with record change on master DNS server not reflected to Akamai Edge DNS. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/…”
    2. Resolved “We can confirm that the issue was mitigated at 14:45 UTC on October 2, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001WrkrnCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We ar…”
    Resolved

  9. Akamai Control Center and Configuration Deployment Issues

    Started: · Duration: 0 min
    Provider updates (1)
    1. Resolved “We became aware of an issue with Configuration Deployment and Akamai Control Center related to errors when activating delivery configurations in Property Manager and an inability to access Identity Manager in Akamai Control Center to manage users. The issue lasted between 14:13 UTC and 14:34 UTC on September 30, 2026. We can confirm that the issue is now resolved, and the service has resumed norm…”
    Resolved

  10. Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan

    Started: · Duration: 12161 min
    Provider updates (2)
    1. Investigating “Scheduled upstream provider maintenance is currently taking place along network routes connecting Singapore, Hong Kong, and Japan from September 18, 2026 at 06:30 UTC through October 3, 2026 at 23:59 UTC. While core service remains operational, customers in the affected regions may notice increased latency during peak traffic hours. We are monitoring network performance until maintenance conclude…”
    2. Resolved “We can confirm that the issue was mitigated on September 30, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001V0be8CAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committe…”
    Resolved

  11. Akamai Control Center and Configuration Deployment Issues

    Started: · Duration: 54 min
    Provider updates (2)
    1. Investigating “We are investigating an emerging issue with Configuration Deployment related to errors while activating delivery configurations in Property Manager. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0…”
    2. Resolved “We can confirm that the issue was mitigated at 20:25 UTC on September 29, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001WM3dyCAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. W…”
    Resolved

  12. Edge Delivery issues in Canada

    Started: · Duration: 1401 min
    Provider updates (2)
    1. Investigating “We are investigating an emerging issue in Canada with Edge Delivery related to performance degradation with 0xx error. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident…”
    2. Resolved “Our third-party service provider has confirmed that the issue was mitigated at 16:08 UTC on September 28, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001W3hnvCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your pa…”
    Resolved

  13. Account Protector Issues

    Started: · Duration: 734 min
    Provider updates (3)
    1. Investigating “We are investigating an emerging issue with Account Protector. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencin…”
    2. Monitoring “We have implemented a fix for this issue as of 22:45 UTC on September 23, 2026; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.”
    3. Resolved “We can confirm that the issue was mitigated at 22:45 UTC on September 23, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001VNuHQCA1 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We …”
    Resolved

  14. Case Ticketing Issue

    Started: · Duration: 187 min
    Provider updates (3)
    1. Investigating “We are investigating an emerging issue with a third-party service provider where users might experience issues creating new tickets with Akamai Support. The issue appears to have started around 08:00 UTC on Sep 16, 2026. The customers can use https://control.akamai.com/apps/support-ui/#/contact-support or reach out to country-specific support numbers for urgent cases. We are working with the serv…”
    2. Monitoring “The third-party provider has implemented a fix for this issue as of 12:20 UTC on 16 Sep,2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001U5jVxCAJ. We will continue to monitor to ensure that the impact has been fully mitigated”
    3. Resolved “We can confirm that the issue was mitigated at 12:20 UTC on Sep 16, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001U5jVxCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are co…”
    Resolved

  15. Performance issues in HTTPS edge delivery network

    Started: · Duration: 1336 min
    Provider updates (2)
    1. Monitoring “We became aware of an issue with the HTTPS edge delivery network related to performance issues. The issue lasted between 00:45 UTC and 00:57 UTC on 15 September 2026. We have implemented a fix for this issue, which we believe may have caused the issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: ht…”
    2. Resolved “We can confirm that the issue was mitigated at 00:57 UTC on 15 September 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001TpkinCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We a…”
    Resolved

  16. Edge Delivery Increased Latency in US East (IAD)

    Started: · Duration: 1007 min
    Provider updates (4)
    1. Investigating “We are investigating an emerging issue with Edge Delivery related to increased latency and elevated end user 403 errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incide…”
    2. Identified “We have identified the cause of the issue and are implementing a fix. We initially mentioned elevated 403 errors in this status page post as an additional symptom of the incident. That was incorrect, and we have removed the reference. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001T8d9uCAB. We will provide another upda…”
    3. Monitoring “We have implemented a fix for this issue as of 18:10 UTC on 10 September 2026; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.”
    4. Resolved “We can confirm that the issue was mitigated at 00:10 UTC on 11 September 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001T8d9uCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We a…”
    Resolved

  17. Application Load Balancer reporting availability issues

    Started: · Duration: 919 min
    Provider updates (3)
    1. Investigating “We are investigating an issue with Application Load Balancer (ALB) reporting related to availability with errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ . If you have quest…”
    2. Monitoring “We have implemented a fix for this issue as of 14:20 UTC on 4 September, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ. We will continue to monitor to ensure that the impact has been fully mitigated.”
    3. Resolved “We can confirm that the issue was mitigated at 14:20 UTC on 4 September, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We a…”
    Resolved

  18. Certificate Provisioning System (CPS) Issues and Network Connectivity Issues in Atlanta Region

    Started: · Duration: 0 min
    Provider updates (1)
    1. Resolved “We became aware of an issue with a network component related to connectivity in the Atlanta, GA region which impacted the Certificate Provisioning System as well as potential impact to other Edge traffic through the region. The issue lasted between 12:21 UTC and 14:19 UTC on September 4, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers a…”
    Resolved

  19. Reporting data availability issues in 'Traffic by Hostname' report

    Started: · Duration: 11836 min
    Provider updates (5)
    1. Investigating “We are investigating an emerging issue with "Traffic by Hostname" related to reporting data availability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notification…”
    2. Identified “We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/. We will provide an update within the next 60 minutes.”
    3. Investigating “We are investigating a recurrence of this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH. We will provide an update within the next 60 minutes.”
    4. Monitoring “We have implemented a fix for this issue as of 14:50 UTC on 25 August, 2026; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH. We will continue to monitor to ensure that the impact has been fully mitigated.”
    5. Resolved “We can confirm that the issue was mitigated at 23:50 UTC on August 24, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are…”
    Resolved

  20. Reporting Issues

    Started: · Duration: 199 min
    Provider updates (3)
    1. Investigating “We are investigating an issue with Event Center related to the reporting dashboard being inaccessible with data unavailability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN. If y…”
    2. Monitoring “We have implemented a fix for this issue as of 03:30 UTC on 28 August 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN. We will continue to monitor to ensure that the impact has been fully mitigated.”
    3. Resolved “We can confirm that the issue was mitigated at 03:30 UTC on 28 August 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are…”
    Resolved

What the provider published about this service, with the provider's own updates (wording quoted as published).

Evidence

Official
Akamai Status ↗ · All Systems Operational · Oct 25, 01:41 AM UTC

Why this assessment

  • Provider reports no active incident.

Rule set assess-1. The same evidence always gives the same result.

Evidence and freshness

Each source separately: who says it, when it was last observed, and whether it is recent enough to be used.

SourceLast observedAgeUsed in assessment
Official3 min agoYes — recent

Technical details

Affected components (provider)

The provider lists no degraded components.

Official status page ↗